Shipping Policy

 buy quality premium rice online.  with us Anyamanee Rice Co ltd

 

Buy quality premium online, Rice Express delivers products to customers in Thailand  and other part of the world 

  1. The products (buy quality premium rice online) are usually delivered within 1-7 working days Within Thailand, 21 working days within Asia .30 working days to America,

    Africa and Europe . Further regularly updates are provide to the customers in case of any delay due to unforeseen circumstances

  2. We might use third party logistic service providers in order to effectuate Product delivery to Users (“Logistic Partners”). We will make reasonable effort to provide details of the Logistic Partner who will be processing the delivery of the buy quality premium rice online  purchased Product(s) to the User if we engage any logistics partner. Such information will be provided only post the purchase of the product from the website
  3. Anyamanee Rice Co ltd aims to provide its services through the Platforms and ensure the delivery of its Products in Thailand, currently, Anyamanee Rice Co ltd  has a select list of pincodes where delivery can be undertaken. At the time of placing an order 
  4. Prior to making payments on the Platforms for the purchase of Products, the User will be prompted to provide a shipping address. While entering shipping address details, the User should ensure to provide correct, complete and accurate information along with sufficient landmarks in order to aid identification of the address. Any failure in delivering the purchased Products arising out of the User’s failure to provide correct, complete and accurate information shall not hold Anyamanee Rice Co ltd at any point in time
  5. A maximum of 2 (two) attempts shall be made to deliver purchased Products to the User. Should the User continue to remain unavailable after 2 (two) attempts,  cancel the order pertaining to the purchased Products at its sole discretion. Anyamanee Rice Co ltd shall make reasonable endeavours in ensuring that purchased Products are delivered to its Users in a timely manner, delivery may be delayed on account of:
      1. logistical issues beyond Anyamanee Rice Co ltd control;
      2. unsuitable weather conditions;
      3. political disruptions, strikes, employee-lockouts, etc.;
      4. acts of God such as floods, earthquakes, etc.; and
      5. other unforeseen circumstances.

In such events of delay, Anyamanee Rice Co ltd shall make reasonable attempt at proactively intimating the User by writing to the Buyer on his/her registered email account and/or mobile number. Further, Anyamanee Rice Co ltd shall be under no obligation to compensate the User for any mental agony or any tortuous claim that may otherwise arise on account of a delay in the shipment and delivery or use of the purchased Products.

  1. Anyamanee Rice Co ldt, as an internal process, undertakes multiple diligences to ensure that our own delivery executives are individuals with the highest regard for ethics and integrity. However, it is not possible for Anyamanee Rice Co ltd to ensure that the delivery executives or employees of its Logistic Partners (if engaged) behave in a fashion that exudes thorough professionalism, competence and good mannerism. It is expressly clarified that any ill-mannerism, impoliteness, discourtesy or offensiveness shown by executives/employees of third party logistic partners is beyond Anyamanee Rice Co ltd control.
  2. Shipping Charges – for delivery within National Capital Region of Thailand presently RiceExpress does not charge any additional charges to the customer. We offer Cash/Bank payment  on delivery so that the customer can see the product before making a purchase. We do recommend the customers in the wake of Covid 19 to make payment using online channels. For convenience of the customers we have integrated payment gateway on our website by RazorPay. The gateway providers charge’s Anyamanee Rice Co ltd a fee of 2-3% depending on the credit card. Accordingly we charge a convenience fee of 2.25% in case a customer wishes to make online payment using Credit Card/Debit Card/Netbanking.
  3. Cancellation & Return – Please refer to our terms and condition for the sam
  4. Grievance Redressal – Any grievances relating to the Shipping & Delivery Policy you may write to   info@anyamaneericecoltd.com
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